Start any plan online so you can get back to building

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Choose A Plan That Is Right For You


It's free

The plug-and-play toolbox

  • Hosted on your subdomain (e.g.
  • Fully whitelabeled community space
  • Self-serve community software
  • DIY onboarding
  • 50K page views
  • 1 superadmin account
  • 1 admin accounts
  • 1000 community members*
  • 3GB storage**
  • DYI help desk & community knowledge base

*+$19/month every extra 50 community members. ** +$50/month every extra 5GB storage



Off-the-shelf tool integrations

  • Hosted on your subdomain (e.g.
  • Fully whitelabeled community space
  • Self-serve community software
  • Customer data platform
  • DIY onboarding
  • Integrations with most popular tools (Shopify, Klaviyo, Attentive, Yotpo, etc.)
  • 50K page views
  • 1 superadmin account
  • 5 admin accounts
  • 500 community members**
  • 10GB storage***
  • API calls 1M/month****
  • DYI help desk & community knowledge base

* Discounts for selected cases, e.g. fast-growth start-ups, DAOs and NGOs. Please get in touch to see if you qualify. **+$50/month every extra 500 community members. *** +$50/month every extra 10GB storage. **** +$100/month every 1M extra API calls 


Get in touch

Campaigns and custom integrations

Let's find out what's best for you:

All features in Growth, plus:

  • Custom plan for your needs
  • Community moderation services
  • Integrations of community modules in apps
  • Community strategy workshops & consulting
  • Turnkey community activation campaigns
  • Community Success Manager
  • Done-for-you community software onboarding
  • Full customization of the look & feel of your community space done by Decommerce®
  • ContributionReward® program
  • 3 custom CRM/tool integrations
  • 500k pages views per months
  • 5 superadmin accounts
  • 20 admin accounts
  • Unlimited community members*
  • 100GB storage**
  • API calls 5M/month***

* +$100/month every extra 1,000 community members. ** +$50/month every extra 10GB storage. *** +$100/month every 1M extra API calls 

Are you a DAO?

It's Free For You
This Is Our Way To Give Back To The Ecosystem


What plan do I need?

We encourage you to review the above price plan description and to reach out to our experts for a consultation to discuss your specific use case and receive advice on the optimal plan for you.

Don't hesitate to book a call with one of our Community Experts via the scheduling link here or submit your contact request here

What does the onboarding process looks like?

For Startup, Growth, and Enterprise plans: After completing the online registration process on our website, we will provide login details for your newly created community space.

Additionally, for Enterprise plans: a Community Expert will contact you to welcome you to Decommerce and arrange an onboarding and planning call.

Don't hesitate to book a call with one of our Community Experts via the scheduling link here or submit your contact request here

Our team is committed to providing you with a seamless experience and ensuring that you have all the necessary support to make the most of our community space.

Will you help me manage my community?

The Decommerce toolset offers an in-built AI-based moderation engine that clients can activate in their admin panel. This advanced tool offers three different levels of moderation severity, allowing you to fine-tune your approach based on your needs.

In addition Decommerce offers a range of services, including community strategy, moderation, and building.

The company boasts a team of Community Experts who bring extensive experience in community management, ensuring that they can create and moderate communities that reflect your brand's tone-of-voice and adhere to your guidelines.

If you'd like to find out more, don't hesitate to book a call with one of our Community Experts via the scheduling link here or submit your contact request here

What payment methods do you accept?

We accept credit cards, PayPal, Stripe, and bank wires.

Who owns the data, e.g. member email addresses and content?

Decommerce is built on the vision that every organization and individual shall own their data. Summarizing, we make it clear that "Your Community, Your Data."

Unlike social media platforms, Decommerce acts as an infrastructure that enables the secure exchange of data between parties. The data exchanged on the platform belongs solely to the relevant organizations or individuals and not to Decommerce itself. Clients can refer to the company's Terms & Conditions and data privacy templates for more information and support.

Overall, Decommerce' focus on data ownership underscores our commitment to protecting our clients' data and privacy. By providing secure infrastructure for data exchange, the company empowers organizations and individuals to take control of their data and use it to achieve their goals.

How do you ensure that the data is securely stored?

Decommerce primarily employs Google Cloud Platform (GCP) as its standard and has multiple regions. We implement a multi-layered security approach using centralized IAM, combining people, processes, and technology to regulate access to production resources.

Our cloud security processes enable us to develop and implement procedures for provisioning, configuring, managing, monitoring, and accessing cloud resources. We employ Infrastructure as Code (IaC) for managing changes made in production environments.

Decommerce' infrastructure leverages cloud-native and vendor tooling to ensure always-on security, utilizing cloud security posture management tooling for continuous scanning and alerting. During a GCP region outage, our system automatically reroutes traffic to the nearest available edge for network resilience.

We provide clients with the flexibility to self-host their data. Schedule a call with our team to discuss your data storage requirements.

For further detail:

1. Data Backup and Recovery

Decommerce provides data backup and recovery services that allow for the quick restoration of data in the event of a failure or disaster. This ensures that data is not lost and can be recovered quickly.

2. Monitoring and Logging

We provides various tools to monitor and log access to data. This allows administrators to track and analyse any access to the data and take appropriate action if necessary.

3. Virtual Machine Isolation
Each VM is isolated from other VMs running on the same host. This helps to prevent unauthorized access and data breaches.

4. Access Control

Decommerce provides fine-grained access control to data stored in its infrastructure. This means that only authorized users and applications can access the data.

Ready to get started?

Powerful community-enablement to help you convert, engage, and retain more users.